Zendesk Vs HappyFox

Simplicity
Experience
Omnichannel
Automation
Flexibility
Self-Service
Reporting
Quality

Why pay extra to learn when it should have been simple, to begin with?

Setting up your HappyFox help desk takes less than an hour. With our intuitive interface, there is little or no learning curve for your agents.
If you need a refresher course, you can always go to our free in-app training module.

HappyFox

Zendesk Support

Ease of setup, ease of use, knowledge base with canned questions and answers. Go for it! You are likely to love HappyFox and its customer support team.

Gunnar Larsson Business Development Director

Yooba Corporation.

Your tickets are important to you. And your ticketing interface to us!

Our ticketing interface allows you to better collaborate, manage and resolve tickets. We’ve built features like quick actions, preview, card/list views etc. to specifically boost your productivity.

HappyFox

Zendesk Support

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department.

Michael Baker President

Dorian Business Systems, Inc.

A unified platform for all your channels.

Unify, track and manage customer communications from multiple channels on a single help desk platform.
Email, Social Media, Phone, Chat, and SMS - we’ve got it all covered.

HappyFox

Zendesk Support

The best help desk software

A practical and intuitive framework to provide best-of-class customer support.

Our Automation Suite will reduce monotony and boost productivity.

Smart Rules and Canned Actions help boost productivity by automating mundane help desk tasks like ticket organization, assignment and replying to frequently asked questions. Using our multiple assignment algorithms, you can decide how incoming tickets should be distributed among your agents.

HappyFox

Zendesk Support

Using HappyFox smart rules and KB allow us to simply redirect customers to the detail pre-written answer so that we do not have to explain, write, compose, create sreen capture again and again.

Stéphane Lafrenaye Chef d'entreprise

Previsite Quebec Inc.

We help you build your workflow. Not restrict it.

Customize HappyFox to match your support workflow and for maintaining brand consistency. HappyFox is built to scale with ease at less complexity. Custom-fields, statuses, brands and more - you can choose what’s right for you. Custom roles & permissions allow you to restrict or grant access to features.

HappyFox

Zendesk Support

If you are looking for a feature rich innovative product- your search ends here. Great customer service and quick setup - also tools to convert legacy data.

Sachin Choudhari CEO

CircularEdge.

Easy to setup and manage, easy to use, customizable to our needs. HappyFox is stream lining the way we help our users.

James Towner Director of IT

LiveOps Inc.

Deflect potential tickets using our powerful integrated self-support portal.

Self-service makes it easier for the agents and customers to find the right information quickly. Using our searchable knowledge base, reduce incoming support tickets, cut costs and improve resolution time.