Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
HappyFox’s Dialpad Integration streamlines call-workflows by delivering relevant caller information in real-time. It increases agent productivity and makes for smarter conversations at every stage of the customer lifecycle.
Experience the full-blown functionality offered by Dialpad using the handy dialer within HappyFox. Initiate and receive calls without leaving HappyFox.
HappyFox creates tickets for all your Dialpad calls - inbound, outbound, and even missed calls. The ticket contains a summary of the call details along with the call recording - a truly seamless help desk and call center experience.
Associate a Dialpad number with a HappyFox category to track an issue with the correct team. Triage your sales, billing queries, and generic support queries separately.
