Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Salesforce CRM are the leaders in cloud computing systems for customer relationship management and sales.
This integration can also push ticket information as a Salesforce CRM case against the contact information.
Learn more →This integration displays the information from Salesforce for matching HappyFox contact, in the ticket creation and details pages.
Learn more →Push any potential customer in your help desk system as a Salesforce Lead! HappyFox allows you to create Salesforce CRM leads from within your ticket details page.
Learn more →HappyFox supports Standard Salesforce objects such as Accounts, Opportunities, Contacts, Leads, etc. as well as any custom objects that you choose.
Customize the visibility of individual fields present inside each of the Salesforce objects.
With the HappyFox plugin for Salesforce tickets from HappyFox are pulled and displayed in Contact, Lead and Account detail pages.
