Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Integrate HappyFox with Slack and get instant ticket notifications. Create, reply and update your tickets from within Slack. Search your knowledge base without leaving Slack.
Take action on a ticket from within Slack. Create a new ticket using the new /happyfox new_ticket [message] slash command or you can reply and leave a note using the built-in interface without leaving Slack.
Learn more →Now all your knowledge base articles are right at your finger tips within Slack. You can use the new slash command /happyfox search_kb [keyword] to search and get knowledge base articles from within Slack.
Learn more →With Slack Integration for HappyFox, you can setup instant notifications for any ticket events. You can also use Smart Rules to setup complex conditional rules for ticket notifications.
Learn more →
