Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Provide seamless customer support globally with HappyFox multilingual help desk software
Are you an enterprise with a global business model or a regional office in a non-English speaking country? You need a help desk that will suit every customer's needs.
HappyFox is a global help desk that talks 35 languages offering a complete package of multilingual support.
A Help Desk that speaks your language
Whether your company is a multinational media giant or a global hi-tech service provider, HappyFox
can give your support staff the freedom to view the help desk in the language of their choice.
Provide hassle-free customer support in the language that suits your work best.
With HappyFox, overcome language compatibility issues
and deliver hassle-free multilingual customer service.
Simplify support with top-notch email parsing Tired of your current help desk that cannot display your customer queries if they are not in English? HappyFox has gone the extra mile to build exemplary email parsing capabilities into the help desk. No matter what language your customer replies in, HappyFox can display all languages accurately.
Multilingual support for knowledge base articles HappyFox extends its multilingual setup to knowledge base articles as well. Reduce the hassles of your support agents and customers in manually translating articles. Upload knowledge base articles in a host of languages and let your customers obtain resolutions to issues in the language of their choice.
The list of languages we support: English, Deutsche, Arabic, Portuguese, Dutch, Russian, Czech, Swedish, Turkish, Bulgarian, Norwegian, Hindi, Romanian, Albanian, Greek, Slovenian, Hungarian, Ukrainian, Danish, Serbian, Polish, Thai, Croatian, Lithuanian, Hebrew, French, German, Spanish, Brazilian, Portuguese Italian, Korean, Japanese, Simplified Chinese, and Traditional Chinese. Is your language missing from the list? Contact us today and we'll make sure HappyFox speaks your language too!
