Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Featured
Break language barriers and delight customers worldwide with support that speaks their language
Support that Speaks your Customer’s Language
Today’s customers expect personalized support in their preferred language. Whether you’re a multinational enterprise or a regional business, language compatibility is key to delivering exceptional customer experiences.
HappyFox Multilingual Help Desk
Deliver seamless customer experiences in any language with Happyfox global help desk.
Agent Interface in Multiple Languages Empower your team to work efficiently by letting them choose their preferred language for the help desk interface.
Accurate Email Parsing for Any Language Stop struggling with help desks that fail to handle non-English queries. HappyFox processes and displays emails in all supported languages with precision.
Multilingual Knowledge Base Simplify support with multilingual articles, enabling customers to find answers in their language without relying on agents.
Customizable Language Support Is your language missing from our supported list? Let us know, and we’ll ensure HappyFox adapts to your needs.
Supported Languages:
HappyFox is a global help desk that supports up to 35 languages offering a complete package of multilingual support.
English, Deutsche, Arabic, Portuguese, Dutch, Russian, Czech, Swedish, Turkish, Bulgarian, Norwegian, Hindi, Romanian, Albanian, Greek, Slovenian, Hungarian, Ukrainian, Danish, Serbian, Polish, Thai, Croatian, Lithuanian, Hebrew, French, German, Spanish, Brazilian, Portuguese Italian, Korean, Japanese, Simplified Chinese, and Traditional Chinese.Is your language missing from the list? Contact us today and we'll make sure HappyFox speaks your language too!
Want to deliver multilingual support effortlessly? Schedule a personalized demo and see how HappyFox can transform your customer service.