Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Transform your relationship with employees with conversational AI
Watch the video
Can AI-powered conversations feel human?
Assist AI is a conversational AI-led employee support platform that personalizes independent IT and HR issue resolution, in a matter of seconds, right within Slack or Teams. It gives your employees the support they need by delivering personalized, intent-driven solutions while giving you insights to improve your approach to employee satisfaction.
Your team works hard. Give them support that is easy to seek and built to have them work better and smarter, together. Our free plan offer unlimited AI responses and up to 2 standard integrations.
Assist AI effectively handles incidents and service requests directly within Slack or Teams, thereby alleviating the burden on your IT support team and meeting the changing demands of employees.
Achieve greater efficiency by reducing mundane tasks. Let Assist AI handle repetitive queries, allowing you to concentrate on vital tasks. Additionally, Assist AI aids employees in conveniently accessing the service catalog within Slack or Teams to initiate service requests.
Our solution uses best-in-industry AI to make sense of requests and respond instantly, ensuring that every employee feels cared for. Assist AI is built on heuristic ML and NLP capabilities that not only understand user intent but also provide recommendations in form of knowledge or possible action points.
How it worksAssist AI has direct integrations with ITSM, knowledge base, and IDAM apps, helping our team work smarter and faster.
See how a conversational AI-powered support platform can create remarkable employee experiences.