helpdesk

Accounting Help desk - Accounts Payable
Management made easy

Improve accounts payables efficiency and streamline communications

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Accounts payable has a direct impact on your company’s profitability and
you need to have effective communication with all your vendors, suppliers and employees so that your payment issues are always addressed on time.
Delayed dispute resolution and poor communication might make you lose out on a trusted supplier, which could take a huge toll on your business.

We’ve been using the product since early 2010 and love it!.

Dwayne Sanders,
Edmac

Edmac

HappyFox help desk makes Accounts Payable Management extremely simple by letting you manage all your communication, pending payments inquiries etc from one interface. Never let any payment enquiries get delayed and have complete control over your accounting issues, with HappyFox help desk.

Industry - Finance
Help desk for Accounts and Invoice ManagementLarger organizations have multiple suppliers to manage and large ledgers to be tracked, so that each payment is done correctly and in time. In case there are some queries regarding payments and they are not addressed on time, payments can get delayed. Create tickets for all these enquiries and resolve them quickly to enable prompt payments. Vendor/Supplier Help deskWhen managing many suppliers/vendors, chances are high that a few suppliers might not be shown the right service which may affect retention. They will have queries about contracts, procedures, policies, payments, dues etc. To address all of this, HappyFox help desk lets all vendor communication, be it voice, mail or live-chat to be stored as tickets in the HappyFox system for your action. Never miss out on a critical vendor mail with the help of HappyFox. Augment Invoicing and BillingHappyFox has valuable integration with Invoicing apps like Freshbooks to help manage your invoicing support. Remove the hassles of switching applications to provide support related to invoicing, and access invoices in one HappyFox system.
Supplier/vendor Contact ManagementReplace spreadsheets with HappyFox and have easy-to-access and enriched contact database. HappyFox lets you manage all your contacts, gives you references to the contact when they raise a ticket and also offers useful CRM Integrations for your case management as well. Case flow tracking between vendors and account teamsInternal collaboration is vital for tracking invoices among various teams. Using HappyFox , post topics on Billing, let all teams contribute, share details and let your accounts team manage all invoice related issues. Bring a simplistic dimension to your invoicing process. Knowledge base and FAQ Create a comprehensive knowledge base covering expense reports, payment policies, and reimbursement procedures. Empower your finance team, employees, and vendors with self-service resources while reducing repetitive AP queries. Better yet, enhance your documentation with HappyFox AI, which helps identify content gaps and suggests new articles based on common accounting support patterns, ensuring your knowledge base stays current with your financial processes.
Accounts Payable Management at the click of a button
Improve efficiency of payment operations
Improve efficiency of payment operations
Reduce chances of late payment and fines
Reduce chances of late payment and fines
Establish stronger relationships with suppliers/vendors
Establish stronger relationships with suppliers/vendors
Eliminate paperwork
Eliminate paperwork

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