Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Featured
Migrate effortlessly from Zendesk.
A help desk software bloated with features doesn’t necessarily mean it would miraculously solve all your support problems, especially when it burns your pocket with all those indirect costs wrapped like an enigma.
HappyFox is a feature-rich help desk software that comes at an unbeatable price. Try this Zendesk alternative that offers more for less. With 10 support agents, you can save upto $800/month or $11800 annually using HappyFox, a worthy alternative to Zendesk.
Zendesk to HappyFox migration is simple. The overall duration majorly depends on the number of tickets that you have in your Zendesk account.
Yes, of course. The migration is already mighty simple, but in case you need support, we are happy to help you out.
While importing contacts, we use HappyFox API which is SSL enabled. The contact/ticket is read from Zendesk and directly pushed into HappyFox. Your Zendesk data is not affected by this process.
You have the freedom to initiate and abort the import at will. As mentioned above, your Zendesk data will not be affected in the process and you can continue to use it if you want to.