Assist AI

AI-Powered Employee Support, Right Inside Microsoft Teams

Assist AI is a conversational AI and ticketing tool that resides within Microsoft Teams. It deflects repetitive questions by suggesting relevant answers from your knowledge sources—so employees get instant help without leaving their workspace.

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Trusted by Industry-Leading Companies

Why IT & HR Teams Choose Assist AI for Teams

45%

Fewer Tickets

IT and HR teams focus on strategic work, not answering repetitive employee questions.

15+

Hours Saved Per Week

Support agents get back valuable time to focus on work that adds real value.

Instant

Answers in Teams

Employees get help right where they work—no app switching, no extra logins.

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Transform Employee Support Inside Microsoft Teams

Reduce support overhead and elevate IT and HR from firefighting to foresight. Assist AI brings intelligent, 24/7 support directly into the platform your employees already use.

Deflect Repetitive Questions Automatically

Most IT and HR requests don't need human intervention. Assist AI suggests relevant answers from your added knowledge sources—deflecting routine questions so your team can focus on what matters.

Support Where Work Happens

Assist AI lives inside Microsoft Teams, so employees never have to switch platforms. No extra logins, no app switching—just instant support in the workspace they already use every day.

Simple Setup for Global Admins

Global admins can install Assist AI in minutes. Just search for Assist AI in the Teams Apps section, click Add, grant authorization, and you're ready to go. Once setup is complete, you'll receive a welcome message and next steps to configure effectively.

Scale IT & HR Support with AI, Not Headcount

Assist AI transforms old ticket queues into intelligent, 24/7 support inside Microsoft Teams—enabling IT and HR to move from reactive service desks to strategic, value-generating teams.