Unify Your Campus with HappyFox’s Complete Support Stack

Empower your campus with a scalable, AI-driven platform for seamless, budget-friendly support.
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Manage All IT Help Desk Requests

Categorize tickets and analyze reports for all IT requests
Hardware
Software
Email
Printer
Network
Cyber Security
Desktop
Login
Chromebook
iPad
Audio Visual

Be on Top of All Facility Service Requests

Organize facilities tickets to never miss SLAs
Building
Grounds
Cleaning
Furniture
Booking
Electrical
HVAC
Room
Plumbing

Deliver Seamless Parent and Student Support

Offer self-service resources for faster responses
Attendance
Academics
Curriculum
Bookstore
Transportation
Technology
Enrollment

Powerful Campus Support Without the Complexity

Prioritize and Classify Requests by Campus and Department

Multi-Campus Ticket Routing

Incoming tickets are automatically sorted by campus location, department, issue type, priority, and time sensitivity- eliminating manual categorization and ensuring faster response times.

Prioritize and classify your incoming requests efficiently

Leverage our Self-Service Knowledge Base

Self-Service Support Center

Provide an interface that lets students, faculty, and staff track their requests while accessing department-specific knowledge bases. Create separate portals for IT, facilities, and administrative teams with full customization control for each campus division.

Leverage Self Service

Automate Recurring Support Requests

Scheduled Tickets

Automatically create recurring tickets for server maintenance, license renewals, air filter changes, and seasonal preparations. Schedule tasks around school breaks and academic calendar requirements.

Automate recurring support requests

Track Device Lifecycle Across All Campuses

Integrated Asset Management

Manage Chromebooks, iPads, laptops, and facility equipment across all campuses. Track device assignments, repair history, and warranty status with seamless integration to Google Endpoint and Microsoft Intune for complete visibility across your assets.

Track and manage hardware and software assets

Scale IT Support with Smart Automation

Help Desk Automation

Simplify IT support by routing tickets to appropriate IT teams and automating repetitive tasks to save time and effort by setting up automation rules to solve complex technical support scenarios.

Organize and manage IT support with Smart Rules

Monitor Support Performance by Campus and Department

Help Desk Reporting

Track response times, resolution rates, and ticket volumes across all campuses and departments. Identify trends in device repairs, facilities requests, and support needs to justify staffing decisions and budget requests to administration.

Advanced Reporting & Performance Analytics

Deliver Seamless Campus Support with HappyFox Help Desk

Improve response times, automate repetitive tasks, and enhance the student and faculty experience—without adding complexity.

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