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Integrate Microsoft Intune with HappyFox Help Desk

Connect your Microsoft Intune mobile device management with HappyFox Help Desk to streamline IT support operations and enhance device management workflows. This integration enables your support team to access device information, track issues, and resolve tickets more efficiently.

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About Microsoft Intune

Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). It helps organizations control how their corporate data is accessed and shared.

About Microsoft Intune

Key Benefits

Unified Device Management:
Access all Intune-managed devices directly within HappyFox
Streamlined Support:
Link tickets to specific devices for faster issue resolution
Enhanced User Management:
Connect user profiles with their assigned devices
Real-time Updates:
Maintain synchronized device information across both platforms
Device Synchronization
  • Automatic sync of all Intune-managed devices with HappyFox
  • Real-time device status and information updates
  • Comprehensive device inventory management
Device Synchronization
Ticket-Device Association
  • Link support tickets directly to specific devices
  • Track device-specific issues and resolution history
  • Access device details directly from ticket interface
Ticket-Device Association
Contact Management
  • Associate users with their registered devices
  • View complete device ownership history
  • Streamline communication between IT support and end-users
Contact Management

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