brand logo side menu close
Products
menu-arrow
Solutions
menu-arrow
Enterprise
Resources
menu-arrow
Help Desk Tour
Integrations
Pricing
menu brand logo
get a demo

Customer Support Contact Forms That Work for You

Create branded, customizable ticket forms that make it effortless for customers to reach your support team—while giving agents the context they need from the first touch.
Get a Demo

Tired of Messy Support Intake?

Generic contact forms lead to incomplete tickets, frustrated customers, and agents scrambling for context. Without customization, you're stuck with one-size-fits-none forms that slow down resolution times and hurt your brand experience.

Forms That Capture What Matters

Zero

Spam

reCAPTCHA protection blocks bots and spam submissions

100%

Brand consistency

Match your form's look and feel to your company identity

5X

Faster submission

Pre-configured fields guide customers to provide complete info upfront

Get a Demo

Everything You Need to Capture Support Requests

Make Support Easier to Access for Your Customers

Embed contact forms anywhere—your website, help center, or customer portal. Customers can submit tickets without leaving the page they're on.

Make Support Easier to Access for Your Customers

Give It the Look and Feel You Need

Customize colors, banners, and branding to match your company's identity. Your support form becomes a seamless extension of your website.

Give It the Look and Feel You Need

Knowledge Base on Your Widget

Surface relevant help articles as customers type their questions. Deflect tickets by helping customers find answers before they submit.

Knowledge Base on Your Widget

Custom Fields & Field Customization

Add custom fields to collect exactly the information your team needs. Show or hide fields based on your workflow requirements.

Custom Fields & Field Customization

Explore Other Features of HappyFox

Self-Service Portal
Self Service Portal
Provide customers with branded support centers for knowledge base access, AI-powered answers, ticket submission, and status tracking.
Learn More arrow
Custom Fields
Custom Fields
Create custom data fields to capture specific information relevant to your business processes and reporting needs.
Learn More arrow
Canned Actions for Quick Responses
Canned Actions
Perform ticket actions like changing status, priority, adding tags etc., in addition to adding a templated response.
Learn More arrow
View All Features

Frequently Asked Questions

How do I show or hide fields in my new ticket creation form?
arrow
You have full control over which fields appear on your contact form. Easily toggle visibility for standard and custom fields to create a streamlined experience that captures exactly what your team needs.
Can I customize the look of my support form to match my brand?
arrow
Absolutely! You can customize banner images, colors, and add custom text areas to ensure your support form reflects your brand identity and provides a consistent customer experience.
How does the Knowledge Base integration help reduce tickets?
arrow
When customers start typing their question, relevant KB articles automatically appear as suggestions. This empowers customers to find answers instantly, deflecting common inquiries before they become tickets.
Can I add custom fields to collect specific information?
arrow
Yes! Create custom fields to capture any information your team needs—from product versions to order numbers. You control which fields are required and which are optional.
happy
arrow arrow arrow arrow
Terms Privacy Cookie Policy Cookie Settings Status Security GDPR CCPA Request Form

Copyright ©2026 HappyFox Inc. All rights reserved.