HappyFox Help Desk Software Security
Top-Level Compliance & Security across your Team
Secure your data via data encryption with our security features like 2FA and audit logs to decrease the risk of unauthorized access. HappyFox adopts Industry accepted security & privacy frameworks with GDPR, HIPAA, SOC 2 Type II, and CCPA certifications.
SSL enabled
Whether you are an enterprise or a basic plan user, you get a secure help desk software with all your support portals enabled with SSL. Communication with your customer is encrypted by a 256bit AES algorithm, a standard for all government agencies and financial institutions.
How is your data handled?
A well-maintained audit log that records all the changes made to your tickets and backing up your data everyday assure a procedural approach to safeguarding your data.
Safe Cloud
Your help desk is hosted on Amazon web services, whose data centers are geographically distributed to ensure business continuity in times of interruption.
Role-based security
Create a web of internal security by providing role-based permissions. Let the roles assigned to your support agents take precedence in deciding who gets access to data and who is allowed to take critical actions.
Restrict access based on IPs
HappyFox can also confine access to only a specific set of IPs. If you want only your company members to use HappyFox, include only your company IP to the list of allowed IPs and all other IPs will be automatically denied access.
Ready to Experience Help Desk Security You Can Trust?
See why organizations choose HappyFox for secure, scalable, and compliant support operations.
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