Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Overview
Quick Tour Incredibly powerful live chat. Simple, easy and fast.
View Pricing Get Unlimited Agents on all Plans.
Live Chat Apps Chat at your comfort on mobile, desktop and web.
Features
Canned Responses Save Time and Boost Productivity with Pre-Composed Replies.
Routing and Queueing Reduce customer wait times & distribute support load evenly.
Widget Customizations Personalize your Chat experience. Make It Your Own.
Work Hours Define Business Hours and Get Accountable.
Live Chat Translation Automatically detect and translate customer conversations.
Multi-Brand Chat Widget Manage chat widget for many websites from a single interface.
Reporting & Analytics Build a Culture of Continuous Improvement with Data & Metrics.
Sales Educate and inform instead of interrupting and selling.
Customer Service Create magic by adding context to conversations in real-time.
E-Commerce Data-driven customer engagement to improve sales & customer satisfaction.
Education Connect administrative staff and faculty to students and parents.
HR Interact with candidates in real-time and answer their queries instantly.
Travel Convert website visitors to happy travellers.
Law Firms Get prospective clients through your law firm's website
Real Estate Give confidence to customers to sell or buy properties online
Car Dealerships Chat with website visitors and improve sales
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Sync leads and contacts in real-time between live chat and Salesforce
Never let a prospect slip through your fingers. Record every visitor who has engaged with you on live chat as either a Lead or Contact in Salesforce CRM.
View Contact/Lead details from Salesforce CRM right when you are chatting with a customer. No more switching between applications. Provide better customer support with contextual data.
Record and view all live chat transcripts as Activities/Cases/Notes against each lead alongside phone calls, meetings, and other sales activities. Ask better questions, identify needs, remove barriers, and close deals faster.
Choose how to handle duplicate leads and eliminate noise by allowing your live agents to create a lead or contact only for relevant queries.
Track the performance of your marketing campaigns by automatically syncing UTM parameters to Salesforce fields. Attribute your conversions to the right campaign and double down on those channels.
Use HappyFox Chatbot to qualify and generate leads 24x7 and build complex lead creation workflows without any code using HappyFox Workflows for Salesforce.
Our Starter plan includes unlimited agents and 500 chats per month.
HappyFox Chat offers unlimited agents
on all pricing plans.
View all Pricing Plans → Starts at $29/mo