February 12, 2020
Irvine, California / February 12, 2020 – HappyFox, Inc. – a leader in help desk and customer support software – is
proud to announce the launch of their new workflow automation product – Workflows for Salesforce. Whether a company
uses Salesforce for sales, support, marketing or any other use case, HappyFox’s simple, drag-and-drop, no-code
workflows builder will help them reduce time spent on mundane tasks and focus on high-value business tasks.
“Time isn’t always seen as a strategic resource; organizations should invest more in automating repetitive tasks and
processes to free up the human time for high-value activities.” Shalin Jain, CEO of HappyFox Inc., said. “Using the
no-code workflows builder, organizations can easily set up complex automated business processes without the need of
software developers.”
Large organizations and high-growth companies invest a lot to ensure consistency of processes. This is done
predominantly through audits, reviews, and follow-ups by personnel. With
workflow automation software,
organizations can scale their processes with speed while ensuring consistency.
According to the ‘Productivity in the Workplace Report’ conducted by Red Letter Days for Business, employees spend
400 million days per year on repetitive tasks that account for no business value. Workflow automation saves the day
as it helps to streamline routine business processes without constant human input.
With Workflows for Salesforce, automated workflow actions can be enabled for any Salesforce object – Lead, Contact,
Opportunities, etc. Data can automatically be extracted from incoming emails from leads or contacts, and assigned to
object custom fields. Businesses can even implement a robust Approval Management system for their internal business
rules. It can even interact with other popular applications and trigger actions based on Salesforce data.
With the introduction of Workflows for Salesforce, HappyFox is proud to offer a robust and powerful workflow
automation solution for businesses worldwide. To learn more about the product, visit
www.happyfox.com/workflows/salesforce/.
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, IoT, AI, and voice – to create a 360-degree view of their customers. For more information about Salesforce, visit www.salesforce.com
HappyFox Inc., headquartered in Irvine, California, develops a suite of customer support solutions – an enterprise-grade help desk, live chat, chatbot, and BI software. HappyFox competes with Zendesk and Freshworks. HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox serves over 12,000 companies in over 70 countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals. For more information about HappyFox visit www.happyfox.com
HappyFox is a registered trademark of HappyFox, Inc. All other marks are the property of their respective owners and are used for identification purposes only.