Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Featured
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"Assist AI from HappyFox is designed to automate what would otherwise be an ongoing set of repetitive tasks."
View article"Assist AI from HappyFox is the most comprehensive AI-powered conversational support product."
View article"The Assist AI solution deploys quickly and requires little training."
View article"A reliable online ticket solution."
View article"The beautifully designed HappyFox."
View article"So much quicker to respond to tickets compared to other support systems"
View article"The design is awesome. Ridiculously easy to use."
View article"Interface is clean and clutter-free."
View article"Help Desk Software That Streamlines Customer Service."
View article"Fear not! HappyFox is on the scene and ready to help."
View article"HappyFox will happify your Customer Support."
View article"Not falling in love with HappyFox is actually quite impossible."
View article"4.7/5 Stars"
View article"Improve Customer Satisfaction by Integrating & Unifying Communication Channels."
View article"Centralizing Customer Support With HappyFox."
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