Integrate Asset Panda with HappyFox Help Desk
What This Means For Your Teams
IT Support Teams
Accessing complete asset histories during troubleshooting.
Help Desk Managers
Streamlining ticket workflows with asset context.
Asset Managers
Maintaining single source of truth for equipment.
System Administrators
Reducing manual data entry and duplications.
Automated Asset Synchronization
- Sync devices automatically at end of each day
- Import assets as read-only managed entities
- Configure specific Asset Panda group for syncing
- Set unique identifiers to prevent duplicate records
Ticket and Contact Association
- Link support tickets directly to imported devices
- Associate contacts with their assigned assets
- View assigned contacts through right-side component
- Access recent tickets from asset detail pages
Managed Asset Management
- Create dedicated asset types with source icons
- Access read-only Asset Panda fields in groups
- Clone managed assets to create custom variations
- Add custom fields alongside managed data
Seamless Integration Control
- Enable or disable sync without data loss
- Configure asset quantity limits per ticket
- Access Asset Panda details through direct links
- Maintain complete audit trail of support activities
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