Integrate Asset Panda with HappyFox Help Desk
What This Means For Your Teams
IT Support Teams
Accessing complete asset histories during troubleshooting.
Help Desk Managers
Streamlining ticket workflows with asset context.
Asset Managers
Maintaining single source of truth for equipment.
System Administrators
Reducing manual data entry and duplications.
Automated Asset Synchronization
Sync devices automatically at end of each day
Import assets as read-only managed entities
Configure specific Asset Panda group for syncing
Set unique identifiers to prevent duplicate records
Ticket and Contact Association
Link support tickets directly to imported devices
Associate contacts with their assigned assets
View assigned contacts through right-side component
Access recent tickets from asset detail pages
Managed Asset Management
Create dedicated asset types with source icons
Access read-only Asset Panda fields in groups
Clone managed assets to create custom variations
Add custom fields alongside managed data
Seamless Integration Control
Enable or disable sync without data loss
Configure asset quantity limits per ticket
Access Asset Panda details through direct links
Maintain complete audit trail of support activities
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