Integrate PagerDuty with HappyFox for Seamless Incident Workflows
What This Means For Your Teams
Support Team Leaders
Escalating critical customer issues to incident response teams.
DevOps Engineers
Receiving structured incident reports from customer support interactions.
IT Operations Teams
Tracking incident progress without switching between platforms.
Create PagerDuty Incidents From HappyFox
Easily create or link PagerDuty incidents to existing HappyFox tickets. Leverage HappyFox’s powerful automation suite - Smart Rules to automatically create and link incidents for incoming HappyFox tickets.
View Contextual Incident Details Inside Tickets
Track the progress of incidents directly from HappyFox. View incident-related information such as timelines, notes, assignees, and statuses from within HappyFox.
Perform Actions on Incidents without leaving HappyFox
Perform quick actions on incidents like “Acknowledge”, “Run Response Play”, “Add Notes”, “Re-Assign”, “Add Responders”, “Add Status Updates” without leaving HappyFox.
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