Conversational Ticketing That Transforms HR Support
Empower your HR team to deliver instant, accurate answers to employee questions—right inside Slack and Microsoft Teams. No more ticket backlogs. No more repetitive inquiries.
Less Time on Tickets, More Time for People
45%
Fewer Tickets
HR teams focus on strategic work, not answering repetitive employee questions
15+
Hours Saved Per Week
Support agents get back valuable time to focus on strategic work that adds value
240%
Return on Investment
Reduce support costs significantly while improving employee experience and operational efficiency
Built for HR Teams Like Yours
Transform HR Service Delivery with Conversational AI
Instant Onboarding Support
New hires have endless questions—and they shouldn't have to wait for answers. Assist AI guides employees through their first 90 days with instant responses about benefits enrollment, IT setup, company policies, and team introductions. No more onboarding bottlenecks or overwhelmed HR inboxes.
Benefits & Payroll Self-Service
"When does open enrollment start?" "How do I update my direct deposit?" "What's my PTO balance?" Assist AI handles these questions instantly, pulling from your HR knowledge base to deliver accurate, personalized answers—without a single ticket created.
Policy & Compliance Made Simple
Employees need quick access to policies—dress code, remote work guidelines, expense reimbursement, and more. Assist AI serves up the right policy document in seconds, ensuring consistent answers and reducing compliance risk from outdated information.
Leave Management Without the Back-and-Forth
PTO requests, parental leave questions, FMLA inquiries—Assist AI walks employees through the process step-by-step. Employees get clarity on their options, and HR gets fewer "quick questions" interrupting their day.
Performance & Development Guidance
When review season hits, employees have questions about timelines, self-assessments, and goal-setting. Assist AI provides instant guidance on your performance management process, keeping everyone aligned without flooding HR with repetitive inquiries.
Offboarding Made Seamless
Departing employees need information about final paychecks, benefits continuation, equipment returns, and exit interviews. Assist AI handles these sensitive conversations with care, ensuring a smooth transition while maintaining compliance.
Less Ticketing. More Impact.
Context-Aware AI Assistance
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Self-Learning System
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Seamless Human Agent Handoff
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No-Code, Fast Deployment
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Effortless Support
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Streamline HR Processes
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Challenge
Faced process inflexibility, development delays, persistent data discrepancies, and escalating license costs with previous support vendor that hindered customer service capabilities.
HappyFox Solution
Implemented an intuitive, admin-controlled help desk with unlimited agents plan, robust uptime, and AI-powered knowledge base suggestions that minimized vendor dependency.
Results
Reduced first response time from 24 to 10 hours (3x improvement), enhanced team collaboration through unlimited agent access, and identified repetitive support themes with AI that created 30% more knowledge base articles than anticipated.RetryClaude can make mistakes. Please double-check responses.
FAQs
Smarter HR Support for People-First Teams
Automate routine inquiries, reduce ticket volume, and give your HR team time back for what matters—your people.
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